MoEngage is a customer engagement platform for marketing and product teams, delivered as software as a service. It sends messages by email, push notification, SMS, WhatsApp and RCS, as well as through in-app messages, on-site messages and content cards. It also offers audience segmentation, analytics, real-time personalisation on web and app and, according to the vendor, AI agents for copy and campaign work. Organisations connect it through SDKs, APIs and integrations.
MoEngage was founded in 2014. Its privacy policy names MoEngage Global Inc. in San Francisco, United States, as the responsible entity, alongside an office in Bengaluru, India. As a US company it can in principle be subject to US legal demands such as the CLOUD Act. Customers choose a data centre: the documentation lists regions in the US, the EU, India, Singapore and Indonesia, with DC-02 serving the EU. MoEngage processes personal data as a processor on the customer's instructions. The platform is proprietary. The EU region is relevant for European organisations, but the contracting party remains a US company.