MR.KNOW is a platform from Inspire Technologies GmbH for building digital specialists: software roles configured from a job description. There are three levels. The digital assistant follows rule-based BPMN 2.0 process logic, the digital agent uses language models for unstructured data such as emails and contracts, and the digital worker runs whole processes autonomously and links several agents into teams. Ready-made roles exist for finance, HR, legal, logistics and public administration, among others. Connections to ERP, CRM and HR systems use open standards, APIs and connectors. AssistantBPM manages and monitors many specialists centrally.
Inspire Technologies GmbH is headquartered in St. Georgen, Germany, and no parent company is named. MR.KNOW is available as a hosted SaaS cloud or as a full on-premise installation in your own data centre. The website does not say where the cloud is hosted, so ask the vendor. The platform works with several language-model providers and can use locally operated models on request. The vendor states that its architecture is GDPR-compliant.