OrphyCRM is a web-based CRM from Orphis AG in St. Gallen, Switzerland, built to model complex business networks and contact profiles. It combines 360-degree contact profiles with configurable fields and forms, notes and activities, relationship networks, lead management, mailings and newsletters, mail-merge letters from Word templates, and quotes and invoices through to receivables. Plug-ins connect it to Outlook and Microsoft Teams. It is delivered as a subscription cloud service in German, French and English, with a free trial period.
Orphis AG is headquartered in Switzerland, and its imprint names no foreign parent company. According to the FAQ, customer data is managed in a Swiss data centre. Switzerland is not an EU member but an EFTA country with an EU adequacy decision, and the privacy policy states that the company is subject to Swiss data protection law and, where applicable, the GDPR. A partner distributes OrphyCRM in Germany. Ask for the processing agreement, the data-centre operator and the sub-processors, for example for mail delivery.