PIA fitness | physio is management software for fitness centres, boutique studios, personal trainers and physiotherapy practices. Its modules cover members and subscriptions, appointments and classes, check-in and access, and finance and reporting. The vendor also mentions digital training plans, questionnaires and a customer app. It is a cloud service provided by the vendor and tailored to the Swiss market.
PIA is made by mañana GmbH in Höfen near Thun, Switzerland, an EFTA country with an EU adequacy decision. According to its privacy page, PIA runs on Azure servers, and most customer data sits on servers in northern and western Switzerland. Certain monitoring and decentralised tasks are carried out elsewhere, with no location given. Azure is a service of Microsoft, a US company, so even with hosting in Switzerland the US CLOUD Act may apply. Ask the vendor how this is addressed and how data protection obligations are documented in a contract. No parent company is stated.