RDV Service Public is an online appointment platform for public-sector organisations. Each staff member gets a personal calendar holding availability, absences and appointments, in which colleagues can see each other's schedules. Residents book and change appointments themselves through a link from the organisation; email and SMS reminders reduce no-shows, and the platform produces activity statistics. It is aimed at French state services, public operators and municipalities, departments and regions, and is offered as SaaS.
The service is run by the French public bodies ANCT and DINUM and was created within beta.gouv.fr. ANCT is the data controller; according to the legal notice the platform runs at Scalingo in Strasbourg. The source code is free software under the AGPL v3 and is on GitHub, so an organisation can in principle also set up its own instance. The offer is aimed exclusively at public organisations.