Rule is a Swedish digital communication platform that combines email, SMS, RCS and marketing automation with AI tools in one environment. Users create and send newsletters, build customer journeys with a Journey Builder, segment and personalise messages and follow results in Rule Analytics. Templates adapt to a brand's style, there is a visual editor, a Meta integration for targeting audiences on Facebook, and more than a hundred integrations, including Shopify, WooCommerce and Magento. Rule is delivered as a cloud service, and a free tier exists.
Rule Communication – Nordic AB is based in Stockholm and acts as processor in its data processing agreement. The agreement provides that personal data is processed within the EU/EEA, but another clause also mentions possible processing in third countries; the sub-processors are listed in an annex. Rule is not open source. A European organisation should check the sub-processor annex and the storage locations.