Smart Hospital Maintenance (SHM) is a computerised maintenance management system (CMMS) for healthcare facilities from German Healthcare Engineering GmbH. The software manages medical and other equipment and installations: assets, work orders, planned preventive and corrective maintenance, inspections, service requests, contracts and documents, with QR labels, technical reports and relocation management. A mobile app is available, including an offline mode, and the software is multilingual and customisable, for example user roles and status attributes. Data can be combined across several facilities.
German Healthcare Engineering GmbH is based in Hamburg, Germany; no parent company is named. According to the FAQ you can choose: install the software on your own server, or use SaaS, where the vendor hosts the software and all data on secured servers. Where those servers are located is not stated on the website, so ask the vendor. With the own-server option you keep the data entirely under your control, which matters for hospitals with sensitive equipment and location data. For SaaS, request the data processing agreement and the list of sub-processors.