Splashtop is a remote access, remote support and endpoint management software company. Its products include Remote Access for individuals and small teams, Remote Support for IT teams and service providers, Autonomous Endpoint Management for monitoring, patching and securing devices, and an Enterprise edition with single sign-on. The vendor lists two-factor authentication, session audit logging and end-to-end encryption. It is delivered mainly as a cloud service, with on-premises options for Remote Support and Enterprise.
Splashtop Inc. is a US company; its press releases are datelined San Jose, California. In 2020 it launched a local instance of its cloud software in an AWS data centre in Germany, with a local user database; its compliance page names no data centre regions. It holds ISO/IEC 27001 and SOC 2 Type 2 and says it complies with GDPR. In the on-premises option, all server modules run in the customer's own private cloud. The software is proprietary. As the provider is American, European organisations should weigh US jurisdiction, including the CLOUD Act, for cloud use.