Auvik is cloud-based network management software for IT teams and managed service providers. It discovers devices and maps the network automatically, monitors devices and traffic, sends alerts, keeps an inventory and backs up device configurations. An AI agent supports troubleshooting and root-cause analysis. The platform also covers endpoints, security devices and SaaS applications, and integrates with tools such as Slack, ConnectWise and ServiceNow. It is delivered as software as a service, with deployment done in the cloud.
Auvik is a Canadian company; its announcements are issued from Waterloo, Ontario. In 2021 the Boston-based private equity firm Great Hill Partners made a major investment in the company. The software is proprietary and not open source. Auvik's Trust Center covers data hosting, the AWS regions it uses and EU data residency. A European organisation should confirm in which region its tenant is placed and under which jurisdiction the vendor and its investor fall, and check the contractual terms for support access to network data.