Cision provides software for public relations and communications teams. Its CisionOne platform covers media monitoring, media databases for journalist outreach, social listening, analytics and reporting. Teams use it to find coverage of their organisation, contact journalists and measure campaigns. The software is used across desktop, tablet and mobile devices.
Cision is headquartered in Chicago, Illinois. Its privacy notice names Cision Ltd as the controller for customer and prospect data and gives a Chicago contact address; the website footer names Cision US Inc. The company's website does not name a parent company. The notice says personal data may be transferred outside the EEA under contracts approved by the European Commission, but it does not state where customer data is hosted and does not explicitly mention a data processing agreement. For a European organisation, the main consideration is that a US-headquartered provider processes the data, so data location and processing terms should be confirmed in writing with the vendor.