Citymapper is a journey-planning app for public transport in major cities, available for iPhone and Android. The company also provides cities and transit agencies with journey-planning and rider-insight tools, and offers an advertising platform that reaches commuters. The service is delivered as a consumer app.
Citymapper Ltd is registered in England and Wales, with its registered office in London. Its privacy policy names Via Transportation, Inc. as its parent, making Citymapper a wholly owned subsidiary of a US group. According to the policy, the service runs on cloud servers, without naming a hosting country. Personal information may be shared with third parties outside the EEA and UK, including Via affiliates in the United States, under the EU-US Data Privacy Framework or Standard Contractual Clauses. For European users and organisations, the data therefore sits with a UK entity owned by a US group and may be processed in the US.