Clicksign is an electronic and digital signature platform for documents, which its website describes as offering signatures with legal validity. The service runs as a cloud platform on AWS multi-availability-zone infrastructure, with TLS 1.3 encryption in transit and AES-256 encryption at rest, according to the company. The website does not name the AWS region or country where customer data is stored. Clicksign states that it protects personal data in line with Brazil's LGPD and international privacy regulations, without naming the GDPR.
The operating company is Clicksign Gestão de Documentos S.A., with a postal address in Barueri, São Paulo state, Brazil, as shown on the company's website. The website mentions earlier venture investors but not who owns the company today, and it names no parent. Because the company is headquartered in Brazil, it is outside the EU and EEA. European organisations would need to check where data is stored, which transfer safeguards apply and how the GDPR applies before using the service for personal data of people in the EU.