EU Sovereignty Score
EU sovereignITSMHeadquarters: CH

Doku: sovereignty score and 8 European alternatives

Doku is IT documentation software from Doku AG in Cham, built for Swiss small and medium-sized businesses and for IT service providers who manage their customers' IT. It records devices, software, licences, contracts, employees, mailboxes, workstations, networks, locations and suppliers in one shared structure. It also supports employee onboarding and offboarding and gives an overview of IT costs and contract end dates. Doku is offered as cloud software, and the vendor provides a personal demo and a pilot phase.

The company is headquartered in Switzerland; no foreign parent company is named. According to the website, Doku is developed in Switzerland, but data is currently stored in a data centre in Germany under the GDPR; a move of data storage to Switzerland is planned. The privacy statement refers to the Swiss data protection act, and a data processing agreement is listed on the site. Switzerland is not an EU member state but is an EFTA country with an EU adequacy decision. Check the current hosting location and the sub-processors in use with the vendor.

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Sovereignty score
71 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in Switzerland: Swiss law, recognised by the EU as adequate
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 14, 2026
Headquarters
CH (EU)Verified by hand
Sovereignty model
Vendor-hosted (EU)Verified by hand
Data hosting
EUVerified by hand
Open-source
NoVerified by hand
GDPR-compliant
YesVendor-stated
Category
ITSM
Type
Product
Website
doku.ch ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Doku

The European alternatives to Doku come from our knowledge base of over 9,200 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

36 European ITSM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Doku

Doku is headquartered in Switzerland and falls under Swiss law, including the revised Swiss data protection act. Switzerland is not an EU member, but the European Commission recognises its level of data protection as adequate. Its Swiss headquarters does not by itself bring it under US legislation such as the CLOUD Act.

Data is hosted exclusively in the EU, so Doku scores best on data residency.

Doku is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Doku together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Doku?

It depends on your use case. Strong EU alternatives to Doku include AixBOMS Enterprise, ALVAO and Ardoq. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Doku?

Yes. Open-source EU alternatives to Doku include CMDBuild. These keep your data fully under your own control and let you self-host if you want to.

Is Doku GDPR-compliant and where is the data hosted?

Doku is headquartered in CH (EFTA) and hosts data in EU. That makes Doku an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 14, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

In the changelog

Earlier changes to this page, as listed in the public changelog.

Digital sovereignty in ITSM

ITSM: IT Service Management — ticketing, CMDB, asset management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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8 European alternatives to Doku — GDPR-compliant & EU-hosted · EU Sovereignty Score