Dynamiq is an agentic AI platform for back-office automation and customer support by voice and chat. Organisations build and manage AI agents that work with the models they choose. The platform is available as Dynamiq Cloud, in the customer's own cloud (AWS, Azure, GCP, IBM Cloud or OpenShift), on the customer's own Kubernetes cluster, or in an isolated environment. The core SDK is open source under the Apache-2.0 licence; the platform itself is not.
The contracting entity is Dynamiq Technologies Inc., based in Dover, Delaware, in the United States. It therefore falls under US jurisdiction, including the CLOUD Act. Its public sub-processor list states that Dynamiq uses AWS for its own cloud, with processing in the United States and the European Union, and also names US providers of language models, among others. Dynamiq offers a data processing agreement. Organisations that run it in their own cloud or data centre can control data and infrastructure themselves.