Non-EU vendorCRMHeadquarters: US

Erxes: sovereignty score and 8 European alternatives

erxes is an open-source "experience operating system" (XOS) that brings customer-facing operations, sales and internal teams onto one platform. It has a shared core, including inbox, contacts, products, segments and automation, on which plugins run: Frontline (omnichannel inbox and ticketing), Sales (pipelines, forms and landing pages) and Operation (tasks and projects). For CRM use, erxes offers contacts, deal pipelines and a customer view alongside each conversation. Content, Team, Accounting and Finance belong to the Enterprise Edition. erxes can be self-hosted, for example with Docker, MongoDB and Redis.

According to its LinkedIn profile, erxes Inc. is headquartered in Los Angeles, California, with offices in Ulaanbaatar, Mongolia and Singapore. The core plugins are licensed under AGPLv3; other components require an enterprise licence, and the website also uses the term "fair-code". Anyone who self-hosts decides where the data is kept, for example in the EU. The sources consulted name no hosting regions for a cloud service operated by erxes.

See the 8 European alternatives ↓Assess your stack with Erxes pre-selected

Sovereignty score

61 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-210
Headquartered in the US: CLOUD Act and FISA 702
Data residency SOV-350
Hosting inside and outside Europe (US, EU)
Cryptographic key sovereignty SOV-390
Self-hostable: encryption keys under your own control
Freedom from lock-in SOV-680
Open source: low switching costs
Source & runtime sovereignty SOV-4 · SOV-675
Source code auditable, forkable and self-hostable

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 2, 2026

Headquarters	US (US)	Verified by hand
EU adequacy decision	Only for companies individually certified under the EU-US Data Privacy Framework	Verified by hand
Sovereignty model	Vendor-hosted (non-EU)	Verified by hand
Data hosting	US, EU	Verified by hand
Open-source	Yes	Verified by hand
GDPR-compliant	Yes	Vendor-stated
Hosting signal	CLOUDFLARENET - Cloudflare, Inc., US (US)	Technically measured
Category	CRM
Type	Product
Website	erxes.io ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Erxes

The European alternatives to Erxes come from our knowledge base of over 6,200 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

42 European CRM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Erxes

Erxes is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

Erxes hosts data in US, EU. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

Erxes is open source. You can audit the source code, self-host the software and keep the encryption keys under your own control. Switching is easier because data and software are not tied to a single party.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Erxes together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Erxes?

It depends on your use case. Strong EU alternatives to Erxes include Axelor CRM, Dolibarr and Odoo. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Erxes?

Yes. Open-source EU alternatives to Erxes include Axelor CRM, Dolibarr, Odoo and X2CRM. These keep your data fully under your own control and let you self-host if you want to.

Is Erxes GDPR-compliant and where is the data hosted?

Erxes is headquartered in US and hosts data in US, EU. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 2, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in CRM

CRM: Customer relationship management — sales pipelines, contact management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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