Fider is a feedback portal for feature requests and suggestions. Customers post ideas on public feedback boards, vote on them and discuss them, so product teams can see which requests matter most. The project offers customisation, several languages and integrations. It can be used as a hosted service, Fider Cloud, or self-hosted; the documentation names Docker as the usual route and also covers Coolify, AWS, Azure and Heroku, with configuration through environment variables.
Fider is open source under the AGPL-3.0 licence, and its source code is public on GitHub. The project is run by Northern App Labs Ltd, a company registered in Manchester, England, so the vendor sits in the United Kingdom, outside the EU. The public pages do not state where Fider Cloud stores data. Organisations that need control over data location can self-host on infrastructure of their choice, in which case the operator handles all maintenance. For a European organisation, self-hosting is the clearest route to keeping feedback data in its own jurisdiction.