Formbricks is an open-source experience management and survey platform. It collects customer feedback through surveys on websites, inside apps, by email and via links. You can target surveys at users with specific attributes and set up automated journeys, such as an onboarding survey at sign-up or a survey before a customer churns. Templates and integrations with your existing stack are available. Formbricks is offered as a hosted cloud service or as software you can self-host with Docker.
Formbricks GmbH is based in Kiel, Germany. The core of the software is licensed under the AGPLv3; code under the Enterprise licence sits in a separate directory and needs a licence key. According to its privacy policy, the cloud service is hosted in Germany and the AI features run on models hosted in Germany. If you self-host, you decide where the data is stored and how it is managed. For a European organisation, the open-source licence and the self-hosting option therefore offer a route to full control over survey data, alongside the German cloud.