GitBook is a documentation platform for publishing public and internal docs, API reference material, help centres and knowledge bases. It pairs a web editor with Git Sync, so content can be maintained alongside source code in repositories, and it adds an AI assistant and tools for finding gaps in documentation. The product is delivered as a hosted SaaS service; the vendor's website does not describe a self-hosted version.
GitBook Inc. gives an address in Covina, California, in the footer of its website and is therefore treated as a US company. The company states that it is SOC 2 and ISO 27001 compliant and GDPR compliant, and it offers a data processing addendum with standard contractual clauses. Its privacy statement says customer data is stored and processed in the United States, and every subprocessor on its published list is located in the US. For a European organisation this means US jurisdiction over the provider and data transfers outside the EU, which deserves review before sensitive company information is placed in its documentation.