IceWarp is a business email server and collaboration suite. It combines email with team chat, real-time document editing, video calls and integrations, including ChatGPT. The product can be used in two ways: as a cloud service that IceWarp fully manages and hosts, or on the customer's own infrastructure. The suite is aimed at organisations that want to run email and office collaboration as one package.
According to its website, IceWarp is headquartered in Prague, Czech Republic, with offices in the United States, Germany, India and the Middle East. The site makes no statement about ownership or a parent company. The vendor describes the product as 'Made in the EU' and lists ISO 27001, ISO 27017, ISO 27018 and SOC 2 compliance. The locations of the cloud data centres are not named on the vendor's public pages, so a European organisation should have the storage location confirmed in writing. The self-hosted variant keeps email and documents on servers that the organisation runs itself.