iGrafx provides business process management software. Its platform covers process modelling, discovery and mapping, and with the 2022 acquisition of the French specialist Logpickr it added process mining. Logpickr's Process Explorer 360 uses machine learning to show how processes actually run, analyses events concurrently to reduce false variants, and offers a connector module for more than 100 systems. According to the announcement, iGrafx serves large companies, particularly in heavily regulated markets, for operational excellence, regulatory compliance and digital transformation.
iGrafx is a US company and its software is not open source. The sources consulted do not describe the platform's delivery model or hosting regions, so European organisations should ask iGrafx where data is processed and whether an EU option exists. Because the company is headquartered in the United States, it is subject to US jurisdiction, including the CLOUD Act, wherever data is stored. The Logpickr technology originates in Rennes, France, but is now part of a US vendor's product offering.