JAGGAER supplies an AI-supported source-to-pay platform for complex industries, including manufacturing, the public sector and higher education. Its offering covers source-to-contract (spend analytics, category management, sourcing, contract management) and procure-to-pay (procurement, supply-chain collaboration, accounts-payable automation), complemented by supplier intelligence and the embedded AI layer JAGGAER AI. It is delivered as cloud software.
JAGGAER is a US company. In August 2024 the US private equity firm Vista Equity Partners acquired it from the UK firm Cinven. According to its sub-processor list, JAGGAER processes data via AWS: in Germany or Ireland for EU customers and in the United Kingdom for UK customers. Regions in the United States and the United Arab Emirates are also listed. For AI contract-analysis features, Anthropic's Claude is used via Amazon Bedrock, with the location listed as the United States. European organisations should specify the hosting region and the use of these AI services when contracting. No open-source edition is mentioned.