LoopedIn is an all-in-one tool for collecting customer feedback, building roadmaps, sharing changelogs and publishing knowledge bases. The feedback module supports idea collection, voting, anonymous feedback, sentiment analysis and comments. Roadmaps are planned by drag and drop and can be published or kept on private boards. Changelogs support announcements, email notifications, user segmentation and scheduled posts, and the knowledge base offers a visual editor and search. Content is delivered as white-labelled public pages, embeddable iframes or widgets, and an API, webhooks and integrations with tools such as Zapier and Jira are available.
The LoopedIn website does not state where the company is based or where customer data is hosted, and it describes neither an open-source edition nor a self-hosted option. Organisations that need to keep data in Europe should ask the vendor about the contracting entity, hosting location and sub-processors before adopting the product, and request a data processing agreement.