Luciq is a mobile observability platform, formerly known as Instabug, for teams that build iOS, Android, React Native and Flutter apps. A lightweight SDK in the app sends data to the Luciq service, where teams monitor their mobile apps and investigate problems. The vendor describes the product as an agentic mobile observability platform. The service is delivered as a hosted cloud platform that customers sign in to on the web.
The company was founded in Cairo, Egypt. According to its privacy policy it is based in the United States, and the data controller is Instabug, Inc., doing business as Luciq. Personal data from EU users is transmitted to servers in the United States. The policy names no European data centres or sub-processors, but it refers to the European Commission's Standard Contractual Clauses for transfers. The website lists GDPR and DPA among independently verified items, according to the vendor. The software is proprietary. For a European organisation, the provider is subject to US jurisdiction and its data is hosted in the United States.