mailXpert is an e-mail marketing platform for small and large organisations. Users design e-mails in an online editor, manage contacts, send newsletters to segmented recipient groups, automate parts of their campaigns, evaluate results and build forms and surveys. It connects to other applications and offers a sending API and SMTP service under the mailomat name. It is delivered as a web service from the vendor, with an on-premises installation available on request.
mailXpert GmbH is based in Zurich, Switzerland, an EFTA country with an EU adequacy decision, and no parent company is stated. The vendor states that all data exchanged with mailXpert is stored in data centres physically located in Switzerland, with automatic backup at a second Swiss site, and that core development takes place in Switzerland. Its privacy statement refers to Swiss data protection law and the GDPR and names a representative in Germany. For particular requirements, the vendor offers operation in a data centre of the customer's choice, a stand-alone installation on dedicated hardware, or its own IP addresses.