MIHOS is a platform for sales teams that meet customers face to face, for example in showrooms or at customers' homes. With every participant's consent, it records the meeting, transcribes it and scores it against your company's own sales method. Reps get coaching on the decisive moments and rehearse real objections in AI role plays. Follow-ups, quotes and CRM notes are drafted afterwards and written back to the customer's CRM. It is delivered as a web platform with a capture app.
MIHOS is a trade name of MUUM Sàrl in Nyon, Switzerland; no foreign parent is stated. According to the vendor, the application, database and recordings are stored in the Zurich region on infrastructure operated by Supabase, Inc., a US company, on Amazon Web Services. Speech-to-text runs in the EU with a French provider; analysis uses open-weight language models served by OVHcloud. Switzerland is not in the EU but is an EFTA country with an EU adequacy decision. Review the processor chain, as the storage layer is run by a US company.