mindzie is a process intelligence and process mining platform that uses event logs to show how work flows across systems and decisions. Analysts and process owners use it to identify bottlenecks, deviations and automation opportunities. The software can run as a fully managed SaaS service, be installed in the customer's own environment, or be used as a desktop edition for analysts and smaller teams.
The mindzie website gives its headquarters as Southlake, Texas, United States. The company is therefore a US provider and is subject to US law, including the CLOUD Act, regardless of where data is stored. The on-premises option keeps process data within the customer's own environment, which is the main route for organisations with strict data location requirements. The vendor does not state where SaaS data is hosted, so European organisations should request the hosting location and sub-processor list before using the SaaS edition.