OneDoc is a Swiss platform for booking appointments online with doctors, dentists and therapists. Patients search for healthcare providers and book through the website or app. Providers use OneDoc Hub for online appointment scheduling, OneDoc Invoice for billing, OneDoc Visio for teleconsultations, an AI phone assistant, and connectors to widely used practice software. The service is delivered as software as a service.
OneDoc SA is a Swiss company. Switzerland is not an EU member state but is an EFTA country with an EU adequacy decision for data protection. According to the vendor, all medical data is stored exclusively in Switzerland and the software is hosted in Switzerland. The vendor states that it complies with the revised Swiss Data Protection Act (nFADP). The pages consulted do not state who owns the company. No self-hosting option and no open-source licence is stated. For health data, it is worth asking the vendor for its data processing terms and its list of sub-processors.