Non-EU vendorITSMHeadquarters: GB

OrbusInfinity: sovereignty score and 8 European alternatives

OrbusInfinity is an enterprise architecture platform for mapping business, application and technology landscapes and for planning transformation work. The vendor describes it as a SaaS platform and also offers a government variant. It is used by enterprise architecture and IT planning teams to model their architecture and track change.

Orbus Software was founded in London in 2004 and is headquartered there, so it is a UK provider outside the EU and the EEA. The company states that its SaaS environments are FedRAMP-authorised and IRAP-assessed, and that they are ISO 27001 and SOC 2 compliant. Its public pages do not state which region or data centre holds a given customer's data, and they do not describe its GDPR terms or its ownership. A European organisation should confirm the hosting location, the sub-processors and the data processing agreement before storing architecture data on the platform.

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Sovereignty score

32 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-250
Headquartered outside the EU (GB)
Data residency SOV-30
No hosting in Europe (OTHER)
Cryptographic key sovereignty SOV-340
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-630
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026

Headquarters	GB (OTHER)Verified by hand
EU adequacy decision	Yes — found adequate by the European CommissionVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	OTHERVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	NoVendor-stated
Category	ITSM
Type	Product
Website	orbussoftware.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to OrbusInfinity

The European alternatives to OrbusInfinity come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

25 European ITSM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with OrbusInfinity

OrbusInfinity is headquartered in GB, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.

OrbusInfinity hosts data outside the EU (OTHER). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and pulls the data residency score down.

OrbusInfinity is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs OrbusInfinity together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to OrbusInfinity?

It depends on your use case. Strong EU alternatives to OrbusInfinity include Ardoq, Axxerion (Spacewell Workplace) and ADOIT. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to OrbusInfinity?

Yes. Open-source EU alternatives to OrbusInfinity include CMDBuild and Combodo iTop. These keep your data fully under your own control and let you self-host if you want to.

Is OrbusInfinity GDPR-compliant and where is the data hosted?

OrbusInfinity is headquartered in GB (OTHER) and hosts data in OTHER. Its GDPR compliance is limited or unclear. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in ITSM

ITSM: IT Service Management — ticketing, CMDB, asset management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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