Orchestra is a SaaS platform for tour operators, travel agencies and other players in the leisure travel sector. Professionals use it to produce, administer and sell a wide range of products: packages, hotel nights, airline tickets, dynamic packages and individual components. The vendor connects the platform to many external sources such as tour operators, accommodation providers, airlines and payment systems. It handles product catalogues, booking processes, pricing rules and booking follow-up, and distributes the offer through web shops, call centres and travel agencies, both B2B and B2C.
ORCHESTRA is a French SAS based in Paris and, according to its legal notice, belongs to the Travelsoft group, whose head office is also in Paris. Where the platform hosts customer data is not stated on the website; the website itself runs on a US hosting service. The hosting country of the platform should therefore be confirmed with the vendor. The legal notice refers to the GDPR and names a data protection officer.