Pegasystems (Pega) is an enterprise software company. Its Pega Platform combines workflow automation with AI-driven decisioning, which organisations use to design, run and change business processes and customer decisions. The portfolio includes Pega Blueprint for designing workflows and applications, AI agents, generative AI and CRM applications. Pega has also acquired process-mining and robotic-process-automation technology, through Everflow and OpenSpan. The platform is delivered as Pega Cloud, a service operated by Pega itself.
Pegasystems is headquartered in Waltham, Massachusetts, and listed on Nasdaq. As a US company it is subject to the US CLOUD Act. For European customers Pega offers the EU Service Boundary: Pega Cloud environments then run on the AWS European Sovereign Cloud in the Brandenburg region of Germany, storage and backups stay within that boundary during normal operations, and day-to-day operations are handled by EU-resident staff. Bring Your Own Key encryption is required for the most sensitive data fields. Whether this meets your requirements depends on the contractual terms you agree.