Pingdom is a website monitoring service that combines synthetic monitoring with real user monitoring. According to its website it covers uptime, page speed, transaction monitoring and real user metrics, so operators can see both scheduled checks and the experience of actual visitors. The product was founded in Sweden and has been part of the SolarWinds group since SolarWinds acquired it in 2014; it is sold under the SolarWinds Pingdom brand.
The legal entity named in the website footer is SolarWinds Worldwide, LLC, a US company. SolarWinds was taken private in 2025 by Turn/River Capital, a San Francisco private equity firm, so ownership of the group lies in the United States. The website does not state where customer data is hosted and mentions no European data centres. A European organisation should therefore check the sub-processor list and hosting locations, and confirm whether real user monitoring data, which can relate to individual visitors, is stored in the EU.