EU Sovereignty Score
EU sovereignEnterprise SearchHeadquarters: Netherlands

Polly: sovereignty score and 8 European alternatives

Polly is a knowledge platform from Polly.Help B.V. of Amersfoort, the Netherlands. It keeps an organisation's answers in one governed source with named owners, review cycles and version history, and delivers the same validated answer to agents, self-service portals, chatbots, voicebots and AI assistants. It targets organisations with a lot of customer contact, such as government, financial services, healthcare and utilities.

The vendor runs separate, isolated environments in the EU, Germany, the United Kingdom and the United States; a customer's knowledge sits in one of them, and the environments share no database, search index or cache. Polly.Help B.V. is based in the Netherlands, and the website names no parent company. The vendor lists GDPR and NIS2 among the standards it works to and signs a data processing agreement with each customer. A European organisation that chooses the EU or German environment keeps its data with a Dutch supplier under EU law.

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Sovereignty score
59 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in the EU: European law applies
  • Data residency SOV-350
    Hosting inside and outside Europe (EU, other countries and United States)
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-645
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 17, 2026
Headquarters
NetherlandsVerified by hand
Sovereignty model
Vendor-hosted (EU)Verified by hand
Data hosting
EU, other countries and United StatesVerified by hand
Open-source
NoVerified by hand
GDPR-compliant
YesVendor-stated
Category
Enterprise Search
Type
Product
Website
pollyhelp.com ↗

How we verify · Something wrong? Suggest a correction

European alternatives to Polly

The European alternatives to Polly come from our knowledge base of over 9,900 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

29 European Enterprise Search vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Polly

Polly is headquartered in the Netherlands and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Polly hosts data in the EU, other countries and the United States. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

Polly is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Polly together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Polly?

It depends on your use case. Strong EU alternatives to Polly include AddSearch, Ask for the Moon and Cludo. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Polly?

Yes. Open-source EU alternatives to Polly include Datafari, Elasticsearch and ElasticSuite. These keep your data fully under your own control and let you self-host if you want to.

Is Polly GDPR-compliant and where is the data hosted?

Polly is headquartered in the Netherlands (EU) and hosts data in the EU, other countries and the United States. That makes Polly an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 17, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

In the changelog

Earlier changes to this page, as listed in the public changelog.

Digital sovereignty in Enterprise Search

Enterprise Search: Internal knowledge and document search across company tools, wikis and file stores. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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8 European alternatives to Polly (GDPR)