Self-hosted / open sourceProduct Feedback & RoadmappingHeadquarters: GB

Quackback: sovereignty score and 8 European alternatives

Quackback is an open-source platform for customer feedback and support. Customers submit requests on public or private boards, vote and follow their status. A public roadmap shows planned, in-progress and shipped work, a changelog notifies voters, and a shared inbox handles chat, email and tickets. An AI assistant answers routine questions. Quackback runs as a hosted cloud service or can be operated by the customer with Docker.

The hosted version is operated by Quackback Ltd., whose terms are governed by the laws of England and Wales; no foreign parent company is indicated. The privacy policy names Cloudflare as hosting provider but lists no regions. The software is licensed under AGPL-3.0, and the full product can be self-hosted, leaving infrastructure, security and backups to the organisation. For a European organisation, self-hosting in its own jurisdiction gives the most direct control over data; for the cloud service, the hosting regions should be confirmed.

See the 8 European alternatives ↓Assess your stack with Quackback pre-selected

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Sovereignty score

79 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-250
Headquartered outside the EU (GB)
Data residency SOV-3100
Hosting inside and outside Europe (EU, OTHER)
Cryptographic key sovereignty SOV-390
Self-hostable: encryption keys under your own control
Freedom from lock-in SOV-680
Open source: low switching costs
Source & runtime sovereignty SOV-4 · SOV-675
Source code auditable, forkable and self-hostable

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 5, 2026

Headquarters	GB (OTHER)Verified by hand
EU adequacy decision	Yes — found adequate by the European CommissionVerified by hand
Sovereignty model	Open-source, distributedVerified by hand
Data hosting	EU, OTHERVerified by hand
Open-source	YesVerified by hand
GDPR-compliant	YesVendor-stated
Category	Product Feedback & Roadmapping
Type	Product
Website	quackback.io ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Quackback

The European alternatives to Quackback come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

20 European Product Feedback & Roadmapping vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Quackback

Quackback is headquartered in GB, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.

Quackback hosts data in EU, OTHER. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

Quackback is open source. You can audit the source code, self-host the software and keep the encryption keys under your own control. Switching is easier because data and software are not tied to a single party.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Quackback together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Quackback?

It depends on your use case. Strong EU alternatives to Quackback include airfocus, Condens and Feature Upvote. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Quackback?

Our list of EU alternatives to Quackback is mostly commercial options. Browse the category on the map for open-source choices.

Is Quackback GDPR-compliant and where is the data hosted?

Quackback is headquartered in GB (OTHER) and hosts data in EU, OTHER. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 5, 2026.

Sources

Public sources used in the latest check of this record.

quackback.io/

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Product Feedback & Roadmapping

Product Feedback & Roadmapping: Collecting, prioritising and communicating customer feedback and product roadmaps. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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