Qualaroo is feedback software for collecting responses from customers and users through in-app and email surveys, as well as contextual micro-surveys shown on websites and inside applications. Teams use it to ask targeted questions at specific moments in a user journey and to analyse the answers. It is offered as a hosted software-as-a-service product, and the website is labelled Qualaroo by ProProfs.
The privacy notice that covers the Qualaroo website names a data controller based in Santa Monica, California, so the provider is a United States company subject to US law, including the CLOUD Act. The notice describes transfers of personal data from the EEA, the UK and Switzerland to the United States under standard contractual clauses. It does not state where customer data is hosted, and the website mentions no data processing agreement. The website lists GDPR compliance as a feature. No open-source or self-hosted option is described.