Relevance AI is a platform for building and managing AI agents, which the company calls an "AI workforce". It targets business teams, particularly sales, customer success, marketing, HR, support and operations, and offers ready-made agent use cases, connections to what it says are more than a thousand apps, model choice, evaluation, monitoring and autonomy levels from assisted to self-driving. Administration features include audit logs, role-based access, SSO/SAML, PII masking and human approvals. Relevance AI is delivered as SaaS, with deployment support.
The provider is OnSearch Pty Ltd, trading as Relevance AI, an Australian company. The software is not open source. Your organisation's region is chosen when it is created and cannot be changed afterwards: the documentation lists the US (N. Virginia), EU (London) and AU (Sydney) regions. The EU region is therefore located in the United Kingdom. The company cites SOC 2 Type II and GDPR and states that it does not train on customer data.