SatisMeter is a tool for collecting customer feedback through surveys. Product and customer teams use it to gather responses and analyse them. It is offered as a cloud service used through the browser. According to the acquisition announcement, it continues to operate as a standalone product while it is integrated into Productboard's suite.
SatisMeter is headquartered in Prague, Czech Republic. Productboard, Inc., headquartered in San Francisco, acquired it in May 2022, so the parent is a US company and US legal exposure, including the CLOUD Act, is relevant for organisations with that concern. The company's website does not state where customer data is hosted. Before use, European organisations should ask SatisMeter for its data location and a data processing agreement.