SmartEmailing is an e-mail marketing platform for businesses, offered as a cloud subscription through a web portal. It includes a campaign editor, automated sequences such as welcome series and abandoned-cart reminders, contact segmentation and reporting on conversions. An API and integrations also synchronise contacts and orders from online shops. It is a European alternative to US-based e-mail marketing platforms such as Mailchimp.
SmartEmailing is operated by SmartSelling a.s., a Czech joint-stock company with its registered seat in Brno, so Czech and EU law apply to the company. According to the website, the company runs its own infrastructure without third parties, but the site does not state a data centre location or a list of sub-processors. It also does not name the owner of the company. Organisations that want to keep their data within the EU should therefore ask the vendor for hosting locations and a data processing agreement before signing up.