Sprig is a survey and user research platform. Product and research teams use it to run in-product surveys, concept tests and usability studies, delivered by email, on the web and in mobile apps. The vendor describes the service as a customer survey platform with AI-assisted study design and analysis. It is offered as a hosted service.
According to its privacy notice, Sprig Technologies, Inc. is based in San Francisco, California. The notice says personal information may be transferred, processed and stored anywhere in the world, including the United States, and no EU data centre or EU residency option was found on the vendor's pages. A data addendum for customers is published. A European organisation should confirm the hosting location, the sub-processors and the transfer safeguards before using the service for participant data, since US legal access rules may apply.