Substack is a publishing platform where writers, creators and media companies publish content and earn income from paid subscriptions. The platform includes a built-in editor, support for podcasts, live video and subscriber chat, and features for comments and moderation. It offers tools for welcome sequences, win-back campaigns and analytics, and discovery runs through recommendations and Notes within the network. The service is hosted SaaS: content lives on Substack's infrastructure.
Substack, Inc. is a US company with a mailing address in San Francisco. According to its privacy policy, Substack uses service providers in the United States and other countries, and no EU region is mentioned. Substack participates in the EU-US Data Privacy Framework and its Swiss and UK extensions, and names a representative for the EEA. The policy applies only where Substack itself is the controller. For a European organisation, US jurisdiction and dependence on a single hosted platform are relevant factors.