Suggested is a tool for collecting and managing customer feedback and feature requests. It provides a feedback portal that can carry the customer's own logo and colours and run on a custom domain, with voting on requests, permission controls and team access for support staff. A public roadmap and a changelog show what is coming and what has shipped. Integrations include Slack, Intercom and Zapier. Suggested is delivered as a hosted web application.
According to its security page, Suggested's servers are hosted with DigitalOcean and backups are stored in a separate data centre; no region is named. The website does not state where the company is based or who owns it, and no parent company is indicated. Suggested is proprietary software and no self-hosted option is mentioned. For a European organisation, the hosting region, the operator's jurisdiction and the sub-processors are therefore not publicly documented and should be requested, with a data processing agreement, before customer feedback is stored there.