SurveyHero is online survey software for creating questionnaires, sending them by email and collecting responses. According to the website, data is processed and stored securely in line with European privacy standards. The service is operated by enuvo GmbH. Payments are processed by third parties.
enuvo GmbH is based in Switzerland; the contact address in its privacy policy is in Pfäffikon in the canton of Schwyz. The privacy policy states that the company complies with the GDPR and the Swiss Federal Act on Data Protection, offers a data processing agreement, and engages third parties for email delivery, payments and analytics. The privacy policy does not say where data is stored, and the software is not open source. For a European organisation, Switzerland is covered by an EU adequacy decision, but the storage location and sub-processors should be confirmed before use.