TecArt CRM is a CRM and business platform covering the whole customer journey: contact management, lead management with a pipeline, a ticketing system for customer service, project management and collaboration, plus quotes, orders, contracts and invoices with e-invoicing and DATEV export. Dashboards and an add-on framework with interfaces round it off. You choose how it runs: as a public cloud (SaaS), as a private cloud on dedicated servers, or as an on-premises installation on your own servers.
TecArt is made by TecArt GmbH in Erfurt, Germany, which describes itself as an owner-managed company. According to the vendor, development, hosting and support take place in Germany, and customers keep ownership of their data, whether in the cloud or on their own infrastructure. A data processing agreement is available on its website. No parent company outside the EU is named. With the on-premises option you can keep the system fully under your own control, independent of an external cloud service.