Alibaba Cloud is the cloud computing division of Alibaba Group. It offers elastic compute instances, object and block storage, managed databases, networking and AI model services to businesses, developers and public-sector customers. The services are delivered as a public cloud platform, which customers use through a web console, command-line tools and APIs. Its data centres span Asia-Pacific, the Middle East and Europe.
Alibaba Group is headquartered in Hangzhou, China. Because the group is based in China, European organisations should check where their data is stored and who can access it. Alibaba Cloud operates European regions in Frankfurt, Paris and London; the London site is in the United Kingdom, outside the EU. According to the company, the Paris region is designed to meet European regulatory frameworks, but this is the vendor's own claim. Data processing terms, encryption key management and sub-processors therefore deserve close attention.