Cloud&Heat builds and operates private and public cloud infrastructure based on open-source technologies such as OpenStack, Kubernetes and Proxmox VE. The offering covers on-premises cloud appliances for organisations that run their own infrastructure, infrastructure-as-a-service in its public cloud, managed Kubernetes, and consulting and training. Services are delivered as an on-premises installation or as a hosted public cloud.
Cloud&Heat Technologies GmbH is based in Dresden, Germany. The public cloud runs from Dresden, so customer data is hosted within the EU. The company's privacy policy refers to GDPR obligations, and the sources reviewed name no external shareholder. Because the provider is European and its technology is open source, organisations can review the architecture and run comparable OpenStack environments themselves. The data processing agreement, sub-processors and certifications of the specific service should still be checked.