Constant Contact is an online marketing platform built around email marketing. Users send email campaigns and newsletters, build automations, add SMS messages, and promote events and social media from a single environment. The platform targets small organisations and is delivered as SaaS through the browser. As a processor, Constant Contact handles your customers' contact data on your instructions as controller.
Constant Contact, Inc. is headquartered in Waltham, Massachusetts. According to Wikipedia, it has been a standalone company since 2021, owned by the US investors Clearlake Capital and Siris Capital Group. It falls under US jurisdiction, including the CLOUD Act. The documentation consulted does not state where data is stored; for transfers outside the EEA, the data processing addendum includes the EU standard contractual clauses and the UK addendum, and the company does not rely on Privacy Shield. The software is proprietary and not open source. European organisations therefore need to assess for themselves whether their mailing lists comply with the GDPR.