EU sovereignCRMHeadquarters: PL

Firmao: sovereignty score and 8 European alternatives

Firmao is a cloud-based business management platform from Poland, offered by Firmao Polska Sp. z o.o. of Łódź. It combines customer relationship management with invoicing and finance, quotes and orders, warehouse management, tasks and projects, customer service and reporting in a single environment. The product targets small, medium and large companies in sectors such as services, installation and renovation, automotive, IT and manufacturing. The vendor describes it as a cloud tool, and its privacy policy refers to processing on its own system domains.

For a European organisation the relevant facts are that the company is based in Poland, inside the EU, and that its privacy policy is framed as an information notice under Article 13 of the GDPR and names processors in the European Economic Area. The policy does not state the country or data centre where customer data is stored, and no open-source or self-hosted variant is mentioned. Organisations should therefore ask in writing about hosting location and processing arrangements before use.

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Sovereignty score

71 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in the EU: European law applies
Data residency SOV-3100
EU-only hosting
Cryptographic key sovereignty SOV-360
Key management with a European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-655
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026

Headquarters	PL (EU)Verified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	EUVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	CRM
Type	Product
Website	firmao.io ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Firmao

The European alternatives to Firmao come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

42 European CRM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Firmao

Firmao is headquartered in PL and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so Firmao scores best on data residency.

Firmao is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Firmao together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Firmao?

It depends on your use case. Strong EU alternatives to Firmao include ADITO, Axelor CRM and Axonaut. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Firmao?

Yes. Open-source EU alternatives to Firmao include Axelor CRM. These keep your data fully under your own control and let you self-host if you want to.

Is Firmao GDPR-compliant and where is the data hosted?

Firmao is headquartered in PL (EU) and hosts data in EU. That makes Firmao an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in CRM

CRM: Customer relationship management — sales pipelines, contact management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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