EU Sovereignty Score
EU sovereignCRMHeadquarters: CZ

eWay-CRM: sovereignty score and 8 European alternatives

eWay-CRM is a customer relationship management tool that turns Microsoft Outlook into a CRM, so users can work with contacts and customer records from their mailbox. It is installed as an add-in on Windows. For Microsoft 365 the vendor also offers eWay-CRM Online, a cloud variant that runs on its eWay-Cloud service, which has a public status page. The product page presents AI functions as a recent addition.

The privacy policy names eWay System s.r.o. in Prague as the data controller and states that processing is aligned with the GDPR. The About page describes Prague as where the company started and lists a US office in Kansas City, Missouri, under eWay System LLC. Neither public source states where customer data is hosted or which sub-processors are used. A European organisation choosing the cloud variant should therefore ask for the hosting location and whether the US subsidiary can access the data.

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Sovereignty score
71 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in the EU: European law applies
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026
Headquarters
CZ (EU)Verified by hand
Sovereignty model
Vendor-hosted (EU)Verified by hand
Data hosting
EUVerified by hand
Open-source
NoVerified by hand
GDPR-compliant
YesVendor-stated
Category
CRM
Type
Product
Website
eway-crm.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to eWay-CRM

The European alternatives to eWay-CRM come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

42 European CRM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with eWay-CRM

eWay-CRM is headquartered in CZ and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so eWay-CRM scores best on data residency.

eWay-CRM is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs eWay-CRM together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to eWay-CRM?

It depends on your use case. Strong EU alternatives to eWay-CRM include ADITO, Axelor CRM and Axonaut. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to eWay-CRM?

Yes. Open-source EU alternatives to eWay-CRM include Axelor CRM. These keep your data fully under your own control and let you self-host if you want to.

Is eWay-CRM GDPR-compliant and where is the data hosted?

eWay-CRM is headquartered in CZ (EU) and hosts data in EU. That makes eWay-CRM an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in CRM

CRM: Customer relationship management — sales pipelines, contact management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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8 European alternatives to eWay-CRM — GDPR-compliant & EU-hosted · EU Sovereignty Score