Flixcheck is software for digital customer communication from Flixcheck GmbH in Essen, Germany. Users create online forms that customers complete through various channels, for example for claims, tariff changes, meter readings or account opening. The platform includes omnichannel dispatch, a light CRM function, analytics per form campaign, automations, ready-made templates and AI support. The vendor targets insurers, financial services, utilities, property management, tax advisers and education.
Flixcheck GmbH is headquartered in Germany, and no foreign owner is named. According to the vendor, all data is processed and stored exclusively in data centres in Germany, with no transfer to third countries, and connections and stored data are encrypted. A data processing agreement is available for download. For European organisations this means processing within a single EU jurisdiction. For sensitive customer data, still ask for the list of sub-processors and how the AI functions work.