Kore.ai provides enterprise AI agent products and a development platform called {Artemis}. Its applications cover customer experience, with voice and digital AI agents, agent assistance, quality management and an AI-native contact center, and employee experience, with enterprise search and AI for HR, IT and recruiting. The platform lets organisations build, scale and optimise AI agents. The vendor addresses enterprises in banking, wealth management, insurance, healthcare, retail, telecommunications, and travel and hospitality. Kore.ai is proprietary software and is not open source.
Kore.ai Inc. is a US company headquartered in Orlando, Florida, with offices in several regions including the UK, Germany and other parts of Europe. As a US vendor it is subject to US jurisdiction, including the CLOUD Act. Its public pages do not state which hosting regions or deployment models are available, so a European organisation should ask which regions and subprocessors apply, and where the underlying language models run, before it processes personal data.