EU sovereignHelpdesk & Customer ServiceHeadquarters: ES

Landbot: sovereignty score and 8 European alternatives

Landbot is a no-code platform for building AI chatbots and AI agents for websites and WhatsApp. Marketing, sales and support teams design conversation flows in a visual builder, connect them to their own tools and pass conversations to staff when needed. The company has offered the platform since 2015. According to the vendor, conversation data is not sold or shared with third parties.

Landbot is operated by a Spanish company based in Barcelona. Its privacy policy names that company as controller for website data, which places the provider within the EU. The policy also states that some subprocessors may be located outside the European Economic Area and that its AI providers are located in the United States or the EEA. Hosting locations are not given on the website. A European organisation should therefore review the subprocessor list and the data transfer terms before using Landbot for customer conversations.

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Sovereignty score

71 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in the EU: European law applies
Data residency SOV-3100
EU-only hosting
Cryptographic key sovereignty SOV-360
Key management with a European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-655
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026

Headquarters	ES (EU)Verified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	EUVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	Helpdesk & Customer Service
Type	Product
Website	landbot.io ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Landbot

The European alternatives to Landbot come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

21 European Helpdesk & Customer Service vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Landbot

Landbot is headquartered in ES and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so Landbot scores best on data residency.

Landbot is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Landbot together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Landbot?

It depends on your use case. Strong EU alternatives to Landbot include Aircall, ChatBot and Crisp. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Landbot?

Yes. Open-source EU alternatives to Landbot include FreeScout. These keep your data fully under your own control and let you self-host if you want to.

Is Landbot GDPR-compliant and where is the data hosted?

Landbot is headquartered in ES (EU) and hosts data in EU. That makes Landbot an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Helpdesk & Customer Service

Helpdesk & Customer Service: Helpdesk software, customer support, live chat and ticketing systems. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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